Shipping and Returns

Shipping & Returns

We strive to offer fast and reliable shipping to ensure you receive your order as smoothly as possible. Below you will find details on our shipping rates, estimated delivery times, and return policy.

Shipping

Sweden

Standard Shipping: 49 SEK
Free shipping on orders over 500 SEK
Estimated Delivery: 2-5 business days

Denmark

Standard Shipping: 149 DKK
Estimated Delivery: 4-7 business days

Finland

Standard Shipping: €29,00
Estimated Delivery: 4-7 business days

Iceland

Standard Shipping: 4000 ISK
Estimated Delivery: 4-7 business days

Norway

Standard Shipping: 199 NOK. Please note that we are now registered for VOEC which means no additional customs or sales taxes will be applied by Norwegian authorities.
Estimated Delivery: 5-15 business days, dependent on customs clearance

EU Countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain)

Standard Shipping: €29,90
Estimated Delivery: 4-15 business days

United Kingdom

Standard Shipping: £29. Please note that additional customs charges may be applied by UK authorities
Estimated Delivery: 7-15 business days, depending on customs clearance

United States (Shipped from the US)

Free shipping on orders over US$70
Estimated Delivery: 3-10 business days

Canada (Shipped from the US)

Standard Shipping: CAD$19
Estimated Delivery: 5-20 business days, depending on customs clearance

For other destinations, shipping rates and estimated delivery times will be calculated at checkout.

Returns

We want you to be completely satisfied with your Les Enfants purchase. If you need to return or exchange an item, please note the following:

Returns must be initiated within 14 days of receiving your order.
Items must be unused, unwashed, and in its original packaging.
Customers are responsible for return shipping costs unless the product is defective or incorrect.

Uncollected or Returned Parcels

If a parcel is not collected by the customer and is returned to us for any reason, we reserve the right to charge a fee to cover the shipping costs incurred as well as administrative expenses. This fee will be deducted from any refund issued. This practice aligns with standard e-commerce policies, where retailers implement return fees to manage costs associated with uncollected packages.

Customs and Import Duties

Please note that our products are made in China and in Europe and we have warehouses in Sweden and the United States. While we strive to provide accurate shipping information, we cannot predict or control any customs duties, taxes, or fees that may be imposed once the products arrive in your country. These charges are determined by local customs authorities and are the responsibility of the customer.

To initiate a return, please contact our customer service at info@lesenfants.se with your order number and reason for return.